Items related to Communicating with Customers (Orion Business Toolkit)

Communicating with Customers (Orion Business Toolkit) - Softcover

Forsyth, Patrick

 
9780752821023: Communicating with Customers (Orion Business Toolkit)

Synopsis

Here is essential guidance for those involved in marketing, sales, and customer service, showing how to communicate effectively with clients in an increasingly demanding and competitive world. Expert Patrick Forsyth covers every angle of customer communication, including building relationships, creating rapport, and handling complaints. Throughout, he emphasizes the necessity of good communication and the importance of personal contact in enhancing your clients' image and perception of your organization.

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