The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice - Hardcover

Oetzel, John G.; Ting-Toomey, Stella

Hardcover

ISBN 10: 0761930450 ISBN 13: 9780761930457

Publisher: SAGE Publications, Inc, 2006

Synopsis

The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice is the first resource to synthesize key theories, research, and practices of conflict communication in a variety of contexts. Editors John Oetzel and Stella Ting-Toomey, as well as expert researchers in the field, emphasize constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.

About this title

About the Author

John G. Oetzel (PhD, University of Iowa), is a professor in the Department of Management Communication in the Waikato Management School at the University of Waikato in Hamilton, New Zealand. He teaches courses in conflict, intercultural communication, health communication, and research methods. His research program centers on understanding and improving challenging communication among people with different group identities (particularly cultural identities). Dr. Oetzel uses quantitative survey methods and/or mixed-method designs to address three strands: (1) conflict in culturally diverse work groups and organizations, (2) communication in the health care delivery process, and (3) partnerships between community members and academics to address community health. He is co-author (with Stella Ting-Toomey) of Managing Intercultural Communication Effectively (2001, SAGE) and author of Intercultural Communication: A Layered Approach (2009, Pearson). He is also the author of more than 60 articles and book chapters.

Edition details

• Publisher: SAGE Publications, Inc
• Publication date: 2006
• ISBN 10: 0761930450
• ISBN 13: 9780761930457
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 808