This book presents a new and fundamentally different way of understanding organizational change. The authors present a new model of change management which identifies four core tasks that are crucial to the success of any change initiative in organizations. These are: appreciating change, mobilizing support for change, executing change and building change capability. They contend that failures of change initiatives result from failure to manage one or more of these tasks effectively.
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S Ramnarayan, PhD, is Clinical Professor of Business at the Indian School of Business (ISB), Hyderabad, India. A PhD in Organizational Behavior from the Case Western Reserve University, Cleveland, Ohio, USA, he has been a faculty member at the Tata Management Training Centre, Pune, India, for about 5 years and later a Professor at the Indian Institute of Management, Ahmedabad, India, for about 13 years. He has also been a visiting faculty at the Case Western Reserve University, Cleveland, Ohio, USA, and Guest Professor at the University of Bamberg, Germany.
He has worked in different sectors on a variety of assignments in the areas of organization development, change, and leadership. He has carried out assignments funded by different international agencies, such as US Office of Personnel Management, Ford Foundation, World Bank, Commonwealth Secretariat, Department for International Development, and German Science Foundation. Apart from research papers, monographs, and case studies, Ram has co-authored books such as Changing Tracks: Reinventing the Spirit of Indian Railways, Change Management: Altering Mindsets in a Global Context, and Managing Organizational Change, and has co-edited books such as Life After 360 Degree Feedback, Strategic Management of Public Enterprises in Developing Countries, Organization Development Interventions and Strategies, and Managerial Dilemmas: Cases in Organizational Behaviour.
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