McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care - Softcover

Sollecito, William A.; Johnson, Julie K.

Softcover

ISBN 10: 0763781541 ISBN 13: 9780763781545

Publisher: Jones & Bartlett Learning, 2011

Synopsis

Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers.

New to the Fourth Edition:
- All chapters have been updated to reflect recent trends in healthcare including the more global focus of CQI.
- New introductory chapters summarize the evolution of CQI and discuss the factors influencing the application and diffusion of CQI.
- Several new chapters cover 'hot' topics such as the role of the patient in CQI, social marketing as an approach to CQI, assessing risk and harm in patient care, CQI in public health organizations, quality improvement in nursing, and quality improvement in resource-poor countries.
- A new companion volume of case studies

About this title

About the Author:

Clinical Professor, Public Health Leadership Program, Gillings School of Global Public Health, University of North Carolina, Chapel Hill, North Carolina

Professor, Department of Surgery, Center for Healthcare Studies, Institute for Public Health and Medicine, Feinberg School of Medicine Northwestern University, Chicago, Illinois

About this edition

• Publisher: Jones & Bartlett Learning
• Publication date: 2011
• ISBN 10: 0763781541
• ISBN 13: 9780763781545
• Binding: Paperback
• Edition number: 4
• Number of pages: 624