Conducting Tours: 3rd Edition - Softcover

Mancini, Marc

Softcover

ISBN 10: 076681419X ISBN 13: 9780766814196

Publisher: Cengage Learning, 2000

Synopsis

For students seeking adventure in tourism, "Conducting Tours" offers essential, contemporary guidance needed for success in this exciting, expanding industry. Beginning with basic, valuable information about guiding, escorting, and tour planning, the text progresses with discussions on subtler topics such as guide commentary "tricks" for effective touring, psychology of group behavior, successful itineraries, and ethical challenges presented to tour leaders. In this edition, students and instructors will find the subject matter organized for greater reading clarity with chapter overviews, highlighted glossary terms, and magazine-style prose. Numerous photos, graphics, and quotes from industry leaders highlight key points, and over 40 charts, maps and illustrations give visual, easy access renderings of information. The professional profiles, end-of-chapter summaries and activities enables learners to comprehend real-life experiences and apply their knowledge to field settings. This integrated textbook/workbook is the only source necessary to learn about "Conducting Tours".

About this title

About the Author:

Dr. Marc Mancini is one of the travel industry's most popular speakers on sales and geography. His seminars draw up to 1,000 attendees, and his consulting skills have served such pacesetting companies as American Express, Lufthansa, American Airlines, and the Carlson Group. He was the principle designer of CLIA's new certification and training programs. He had also produced six destination and training videos. Dr. Mancini is currently a Professor at West Los Angeles College in Los Angeles, California.

Review:

Chapter 1: What is Tour Conducting? Chapter 2: City and Site Guiding. Chapter 3: Multi-Day Tours. Chapter 4: Client and Escort Psychology. Chapter 5: Working with Hotels. Chapter 6: Air Travel and Tours. Chapter 7: Suppliers and Attractions. Chapter 8: Expecting the Unexpected. Chapter 9: Creating a Tour. Chapter 10: Getting the Job...and Keeping it. Appendix. Glossary. Bibliography. Index.

About this edition

• Publisher: Cengage Learning
• Publication date: 2000
• ISBN 10: 076681419X
• ISBN 13: 9780766814196
• Binding: Paperback
• Edition number: 3
• Number of pages: 256