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Phlebotomy: A Customer Service Approach : A Textbook for Developing Phlebotomy and Customer Service Skills - Softcover
Synopsis
A comprehensive phlebotomy text designed for practicing professionals looking to add to their skill base. Emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Straightforward format provides a thorough look at the profession and its techniques. Includes the most current safety requirements.
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About the Author
Bonnie Davis, MA MPA, is the Program Director, School of Phlebotomy; Supervisor, Laboratory Receiving
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Phlebotomy: A Customer-Service
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00104702795
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Phlebotomy: A Customer-Service
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00103410832
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Phlebotomy: A Customer Service Approach : A Textbook for Developing Phlebotomy and Customer Service Skills
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0766825183I3N00
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Phlebotomy: A Customer Service Approach : A Textbook for Developing Phlebotomy and Customer Service Skills
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0766825183I5N00