Items related to Training Design for the Hospitality Industry

Training Design for the Hospitality Industry - Softcover

Jaszay, Christine, Ph.D.; Dunk, Paul

 
9780766845930: Training Design for the Hospitality Industry
Softcover
ISBN 10: 0766845931 ISBN 13: 9780766845930
Publisher: Delmar Pub, 2003

Synopsis

This is an extremely practical how to design training guide that hospitality managers can apply to your own property s or facility s training needs. From determining what the training needs actually are to determining the style and content of the program, you will learn by modeling a training design consultant step-by-step what you need to do to provide effective training for your staff. Many examples of training for various positions are highlighted throughout and may be easily modified for any line position in the hospitality industry.

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About the Author

Christine Jaszay, Ph.D. is an Associate Professor and Director of Isbell Hospitality Ethics at the School of Hotel and Restaurant Management at Northern Arizona University. She has two graduate degrees with minors in instructional design from Purdue University. She has 16 years university teaching experience and 15 years hospitality industry experience.

"About this title" may belong to another edition of this title.

Publisher
Delmar Pub
Publication date
2003
Language
English
ISBN 10 
0766845931
ISBN 13 
9780766845930
Binding
Paperback
Edition number
1
Number of pages
160