As governments attempt to focus more on service delivery, it has become apparent that little is known about the people who actually provide the services. Barbara Wake Carroll and David Siegel discuss structural issues and analyse the various administrative reforms developed in the last few years. They highlight field officers' perceptions of the problems in the system and suggest ways to improve field office-head office relations and the operation of field offices generally. The authors' analysis is based on more than two hundred interviews with federal and provincial civil servants in all ten provinces, in the smallest hamlets and largest cities across Canada. Using extensive quotations from these interviews, the authors allow public servants to tell their own stories and, in so doing, provide examples of the application of systematic qualitative research to Canadian political science. With its accessible style and emphasis on personal experience, Service in the Field will be of interest to students and scholars of public administration, political science, organization theory, and related disciplines in addition to people in government in both field and head offices.
"synopsis" may belong to another edition of this title.
Barbara Wake Carroll is professor of political science, McMaster University.
"About this title" may belong to another edition of this title.
Shipping:
FREE
Within U.S.A.
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Good. Good condition. Volume 24 A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # C02A-03472
Quantity: 1 available
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.88. Seller Inventory # G0773517960I4N00
Quantity: 1 available
Seller: Midtown Scholar Bookstore, Harrisburg, PA, U.S.A.
paperback. Condition: Good. Good - Bumped and creased book with tears to the extremities, but not affecting the text block, may have remainder mark or previous owner's name - GOOD PAPERBACK Standard-sized. Seller Inventory # M0773517960Z3
Quantity: 1 available
Seller: A Good Read, Toronto, ON, Canada
Softcover. Condition: Very Good. Dust Jacket Condition: No Dust Jacket. First Thus. A Good Read ships from Toronto and Niagara Falls, NY - customers outside of North America please allow two to three weeks for delivery. ; 8vo - over 7¾" - 9¾" tall. Seller Inventory # 4885
Quantity: 1 available
Seller: Powell's Bookstores Chicago, ABAA, Chicago, IL, U.S.A.
Condition: Used - Very Good. 1999. Paperback. Very Good. Seller Inventory # Z0154397
Quantity: 1 available
Seller: Burton Lysecki Books, ABAC/ILAB, Winnipeg, MB, Canada
[0-7735-1796-0] [1999]. (Trade paperback) Very good. 251pp. Tables, graphs, appendix, notes, bibliography, index. Publisher series: Canadian Public Administration. Locale: Canada. (Canada, Public Administration--Canada, Public Service). Seller Inventory # 138958
Quantity: 1 available
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Paperback / softback. Condition: Good. Used copy in good condition - Usually dispatched within 3 working days. 999. Seller Inventory # D9780773517967
Quantity: 1 available