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High Performance Sales Organizations: Achieving Competitive Advantage in the Global Marketplace - Hardcover

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9780786303526: High Performance Sales Organizations: Achieving Competitive Advantage in the Global Marketplace

Synopsis

High Performance Sales Organizations is filled with solid strategies, best practices, and provocative points of view that every organization can apply immediately. Companies will be able to compete more successfully by: focusing on the new expectations of today's more demanding customers; developing a strategy to differentiate personal sales organization from today's more determined competitors; using best practices to ensure the successful execution of your sales strategy; applying process management concepts to sales operations to develop a more successful strategy and a higher quality field execution; integrating training and coaching processes with sales strategy; creating market-focused sales and service operations.

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Stamford, Connecticut^-based Learning International is a large training firm specializing in customer service. Corcoran and three coauthors report on a seven-year study done by that company, which tracked the performance of the most successful sales operations in companies with markets in North America, Europe, and Japan. Results of the survey focus on 24 companies and profile the innovative practices and effective strategies each has implemented. These actual examples give life to concepts abundantly touted in the many books now out on total quality, providing practical ideas on topics such as customer loyalty, the customer relationship process, consultative selling, and coaching. David Rouse

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Corcoran, Kevin J.
Published by Irwin Professional Pub, 1995
ISBN 10: 0786303522 ISBN 13: 9780786303526
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TerHarr, Mark, Baitch, Daniel B., Corcoran, Kevin J., Petersen, Laura K.
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Hardcover. Condition: Very Good. High Performance Sales Organization This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780786303526

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Corcoran, Kevin J.
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hardcover. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Seller Inventory # CHL10160924

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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780786303526

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Corcoran, Kevin J., Petersen, Laura K.
Published by Irwin Professional Publishing, 1995
ISBN 10: 0786303522 ISBN 13: 9780786303526
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Condition: Very Good. Very Good condition. No Dust Jacket (selling, sales management, customer relations ) A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # I16OS-00885

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