The T-Form Organization: Using Technology to Design Organizations for the 21st Century (Jossey Bass Business & Management Series) - Hardcover

Lucas Jr., Henry C.

Hardcover

ISBN 10: 0787901679 ISBN 13: 9780787901677

Publisher: Jossey-Bass, 1995

Synopsis

Give Your Organization The Technological Edge

Nuts-and-bolts advice on how to integrate information technology into conventional organization design. Comparing a variety of new IT design variables against the conventional variables of such noted organizational design and strategy experts as David Nadler and Jay Galbraith, the authors show executives, managers, and consultants precisely how they can use IT to make specific business functions more efficient and competitive. Electronic customer/supplier relationships, production automation, electronic work flows, and technological matrixing are among the many innovations discussed. Concrete examples from Merrill Lynch, Frito-Lay and other organizations help explain how.

About this title

About the Author

HENRY C. LUCAS is a research professor of information systems in the Leonard N. Stern School of Business at New York University. He is the author of five previous books, including Information Systems Concepts for Management, 5th ed. (1994).

From the Back Cover

While much has been written about networked organizations, virtual organizations, and similar "businesses of the future," Henry Lucas goes beyond mere description to show how managers can use information technology (IT), combined with conventional approaches to organization design, to create a technologically based "T-Form" organization.For executives, managers, and consultants involved in redesigning organizations and structures, this book presents conventional design variables developed by such noted organizational design and strategy experts as David Nadler, Jay Galbraith, Henry Mintzberg, and others, and compares these against new IT design variables such as virtual components, electronic customer/supplier relationships, production automation, electronic work flows, technological matrixing, and more. Each chapter discusses one or more IT design variable and presents concrete examples of organizations that have used these variables to change their structure and the way they do business, including American Airlines, Merrill Lynch, France Telecom, Frito Lay, Chase Manhattan Bank, the Internet, and Harvard Business School.

From the Inside Flap

While much has been written about networked organizations, virtual organizations, and similar "businesses of the future," Henry Lucas goes beyond mere description to show how managers can use information technology (IT), combined with conventional approaches to organization design, to create a technologically based "T-Form" organization.For executives, managers, and consultants involved in redesigning organizations and structures, this book presents conventional design variables developed by such noted organizational design and strategy experts as David Nadler, Jay Galbraith, Henry Mintzberg, and others, and compares these against new IT design variables such as virtual components, electronic customer/supplier relationships, production automation, electronic work flows, technological matrixing, and more. Each chapter discusses one or more IT design variable and presents concrete examples of organizations that have used these variables to change their structure and the way they do business, including American Airlines, Merrill Lynch, France Telecom, Frito Lay, Chase Manhattan Bank, the Internet, Harvard Business School, and many others. Topics covered include IT and strategy, electronic markets, reengineering processes, and using IT to change organization structure, operations, customer service, and the very nature of management.

Edition details

• Publisher: Jossey-Bass
• Publication date: 1995
• Language: English
• ISBN 10: 0787901679
• ISBN 13: 9780787901677
• Binding: Hardcover
• Edition number: 1
• Number of pages: 253