Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations

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9780787911164: Dealing with Difficult Participants: 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations
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If you deal with difficult participants in your training sessions,you know the destructive effect they can have on their ownlearning, as well as on the group's learning process. This helpfulguide book provides you with the knowledge and skills needed todeal with almost any difficult participant.

You'll learn first how to identify the types of difficultparticipants, and then how to decide which technique (127 in all)is best suited for dealing with that individual. Finally, you'lllearn the steps of each technique and how to achieve maximumresults.
Learn to deal with "difficult participant" types such as:
* The Latecomer
* The Preoccupied
* The Introvert
* The Domineering . . . and more!

Don't let difficult participants get the best of you. Maximize thelearning potential in all your training sessions with Dealing withDifficult Participants!

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From the Back Cover:

You know the destructive effect that difficult participants canhave on their own learning, as well as on the group's learningprocess. This practical—and funny!—guide teaches youhow to identify a difficult participant, and then how to decidewhich technique (127 in all) is best suited for dealing with thatindividual.
Some people know how to take a hint. Others don't. So for eachdifficult participant, the authors provide a list of strategies.The strategy list starts indirect and preventitive, then becomesprogressively more direct and corrective. Sometimes, when yourequest that participants turn off their beepers and cellularphones before attending the workshop, they will oblige...anddisruptions cease. But other times, with truly difficultparticipants, you might need to actually "confiscate" beepers andcell phones before a session. The authors offer a whole array ofstrategies for each difficult participant: some (not-so-difficult)participants will require little prompting; others will require alot.
Learn to deal with types such as:

  • The Preoccupied
  • The Socializer
  • The Introvert
  • The Bored
  • The Domineering
  • The Unqualified
  • The Skeptic
  • The Sleeper

Don?t let difficult participants get the best of you. Pick up thisengaging book and maximize the learning potential in all yourpresentations!

About the Author:

BOB PIKE, has developed and implemented training programs forbusiness, industry, government and the professions since 1969. Aspresident of Creative Training Techniques International, Inc., andpublisher of Creative Training Techniques Press, Bob leads sessionsover 150 days per year covering topics of leadership, attitudes,motivation, communication, decision-making, problem-solving,personal and organizational effectiveness, conflict managemtent,team-building, and managerial productivity. More than 60,000trainers have attAnded the Creative Training Techniques workshop.As a consultant, Bob has worked with such organizations as Pfizer,UpJohn, Caesar Boardwalk Regency, Exhibitor Magazine, HallmarkCards, and IBM.Over the years Bob has contributed to magazines likeTraining, The Personal Administrator and The Self-DevelopmentJournal. He is editor of the Creative Training TechniquesNewsletter and is author of The Creative Training TechniquesHandbook and Improving Managerial Productivity. DAVE ARCH is asenior trainer for Bob Pike's Creative Training TechniquesInternational, Inc. He has authored all three books in the Tricksfor Trainers Resource Library including Tricks for Trainers, VolumeI & II as well as First Impressions/Lasting Impressions. Inaddition, Dave travels for Creative Training Techniques to overtwenty cities in the United States each year presenting theseminar, Techniques and Tricks. For two days he leads trainersthrough an experience of 119 attention management techniques asfound in his books.Dave has literally pioneered the use of magic intraining. Since 1982, magic has proven itself an effectivecommunication tool for groups as diverse as hospital CEOs to salesrepresentatives to banking administrators. Combining a ten-yearbackground in personal and family counseling with a professionalexpertise in magic, Dave travels from his home in Omaha, Nebraska,to present his unique presentations before some 25,000 people eachyear in both corporate and conference settings.

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Book Description John Wiley Sons Inc, United States, 1997. Paperback. Condition: New. Language: English . Brand New Book. If you deal with difficult participants in your training sessions, you know the destructive effect they can have on their own learning, as well as on the group s learning process. This helpful guide book provides you with the knowledge and skills needed to deal with almost any difficult participant. You ll learn first how to identify the types of difficult participants, and then how to decide which technique (127 in all) is best suited for dealing with that individual. Finally, you ll learn the steps of each technique and how to achieve maximum results. Learn to deal with difficult participant types such as: â The Latecomer â The Preoccupied â The Introvert â The Domineering . . . and more! Don t let difficult participants get the best of you. Maximize the learning potential in all your training sessions with Dealing with Difficult Participants!. Seller Inventory # AAH9780787911164

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Book Description John Wiley Sons Inc, United States, 1997. Paperback. Condition: New. Language: English . Brand New Book. If you deal with difficult participants in your training sessions, you know the destructive effect they can have on their own learning, as well as on the group s learning process. This helpful guide book provides you with the knowledge and skills needed to deal with almost any difficult participant. You ll learn first how to identify the types of difficult participants, and then how to decide which technique (127 in all) is best suited for dealing with that individual. Finally, you ll learn the steps of each technique and how to achieve maximum results. Learn to deal with difficult participant types such as: â The Latecomer â The Preoccupied â The Introvert â The Domineering . . . and more! Don t let difficult participants get the best of you. Maximize the learning potential in all your training sessions with Dealing with Difficult Participants!. Seller Inventory # AAH9780787911164

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