Building Robust Competencies: Linking Human Resource Systems to Organizational Strategies - Hardcover

Paul C. Green

Hardcover

ISBN 10: 0787946494 ISBN 13: 9780787946494

Publisher: Jossey-Bass, 1999

Synopsis

Competency development is one of the hottest topics in the HR profession. Still there is much confusion among managers about what a competency is and how to use it effectively. Here, author Paul Green draws on twenty-five years of training, consulting, and employee assessment experience to establish a behavioral language that describes, guides, and links actions at work. This is the foundation for developing clearly defined competencies that help executives, managers, and HR professionals communicate performance goals through every step of the HR process--including interviewing, appraisal, coaching, and training-in ways that directly support an organization's mission, vision, and values.

About this title

From the Inside Flap

Human Resources is rapidly becoming the engine of organizational direction and change. Through organizational core competencies, core values, and individual skills, it is possible to link what people say and do every day at work to their organization's mission, vision, and values. However, this opportunity will be lost if we don't translate abstract performance concepts into behavioral language that describes the specific actions people must take in order to do their jobs well.A robust competency is practical-it works even though individuals aren't perfect. Because, by using behavioral descriptions throughout human resource systems, managers and HR professionals can get everyone in the organization speaking the same language. This common language helps employees understand how their competencies affect the efficiency of the organization and creates a direct link between the company's human resource systems and its overall mission, vision, and values.After first explaining what competencies are, HR expert Paul Green shows readers how to describe them in ways that capture the unique characteristics of an organization and its associates. He then shows how those descriptions can be used to encourage observable actions and bring associates into alignment with the organization's strategic objectives. Finally, he demonstrates ways to create job-related methods for interviewing, appraising, coaching, and training that support those objectives. Pull-outs throughout the text highlight key ideas. Examples show how real-life organizations have put those ideas to work. Exercises get readers thinking about larger business goals and how to tie them to the competencies of each associate. The book also includes sample interviews, a task-based appraisal form, and answers to commonly asked competency questions. It provides the practical tools executives, managers, and HR practitioners need to consistently identify and elicit desired behavior to produce results.

About the Author

PAUL C. GREEN is the CEO of Behavioral Technology, a Provant Company that provides integrated solutions in the areas of selection, performance improvement, and career development. He is also the author of Get Hired, an authoritative resource on behavior-based interviews. His interviewing techniques were adapted into an award-winning video, More Than a Gut Feeling, that was recognized by Fortune magazine as one of the bestselling training films in any category.

Edition details

• Publisher: Jossey-Bass
• Publication date: 1999
• ISBN 10: 0787946494
• ISBN 13: 9780787946494
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 240