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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results (Practical Guidebook) - Softcover
Synopsis
These two volumes offer a commonsense approach to creating and sustaining quality-improvement efforts. Your process improvement, problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.
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About the Author
RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California. MATTHEW E. NIEDZWIECKI, manager of Quality Management at Children's Hospital Los Angeles, is an experienced training and organization development practitioner. His extensive background and areas of expertise include total quality management, training design, process analysis, and data interpretation.
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- PublisherPfeiffer & Co
- Publication date1999
- ISBN 10 0787950815
- ISBN 13 9780787950811
- BindingPaperback
- Number of pages151
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Continuous Improvement Tools (Quality Improvement Series) (Volume 2)
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Continuous Improvement Tools, Volume 2
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Continuous Improvement Tools, Volume 2
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Continuous Improvement Tools: Continuous Improvement Tools: A Practical Guide to Achieve Quality Results, Volume 2 (Only Cover is Revised) (
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Softcover. Condition: Bon. Légères traces d'usure sur la couverture. Couverture différente. Edition 1993. Tome 2. Ammareal reverse jusqu'à 15% du prix net de ce livre à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Different cover. Edition 1993. Tome 2. Ammareal gives back up to 15% of this book's net price to charity organizations. Seller Inventory # C-423-242
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