Continuous Process Improvement: A Practical Guide (Quality Improvement Series) - Softcover

Chang, Richard Y.

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9780787950835: Continuous Process Improvement: A Practical Guide (Quality Improvement Series)

Synopsis

An easy-to-apply illustration of a basic process-improvement methodology covering the continuous cycle of process improvement, analyzing work processes, determining customer needs and more.

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About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

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Other Popular Editions of the Same Title

9781883553067: Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results (Quality Improvement Series)

Featured Edition

ISBN 10:  1883553067 ISBN 13:  9781883553067
Publisher: Pfeiffer Wiley, 1997
Softcover