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Synopsis
The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific...
From the Publisher
"We are fortunate to have available in this book the fruits of Kestner and Ray's long experience and thoughtful insights from training hundreds of individuals and organizations."
— Frank E. A. Sander, Bussey Professor, Harvard Law School
"This book is valuable to anyone who is training or teaching in dispute resolution."
— Terry Wheeler, executive director, Center for Dispute Resolution, Capital University Law School; and...
About the Author
Prudence Bowman Kestner is president of the Institute for Organizational and Personal Transformation, Inc. (I-OPT). Formerly she was the associate director of the American Bar Association's Section on Dispute Resolution (ABA/ADR).
Larry Ray is an attorney in private practice. He served as executive director for the National Association for Community Mediation (NAFCM) and for the American Bar Association (ABA) Section of Dispute Resolution. He provides training...
"About this title" may belong to another edition of this title.
- PublisherJossey-Bass
- Publication date2002
- ISBN 10 0787955817
- ISBN 13 9780787955816
- BindingPaperback
- LanguageEnglish
- Edition number1
- Number of pages176
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The Conflict Resolution Training Program: Participant's Workbook
Published by
Jossey-Bass, 2002
ISBN 10: 0787955817
ISBN 13: 9780787955816
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The Conflict Resolution Training Program (Paperback)
Published by
John Wiley & Sons Inc, New York, 2002
ISBN 10: 0787955817
ISBN 13: 9780787955816
New
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First Edition
Seller: Grand Eagle Retail, Fairfield, OH, U.S.A.
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Paperback. Condition: new. Paperback. The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals. Participant's workbook of a two-book training package including a leader's manual and a participant's workbook, which presents proven interactive techniques and specific teaching tools for instituting organizational conflict resolution. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780787955816
Quantity: 1 available