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"Online Dispute Resolution by Ethan Katsh and Janet Rifkin, a valuable ODR prime for lawyers, mediators, and business people, will increase in importance with the ongoing rise in global E-commerce, particularly between businesses (B2B)." —Doug Simpson, legal cousnel, Trumbull Services, L.L.C.
"This is a pioneering and important book that will have a lasting effect not only on the field of dispute resolution, but on the whole spectrum of E-commerce-related legal and policy issues. The authors' labeling of technology as 'the fourth party' breaks new ground and will shape all further discussions of this topic."—Steve Abernethy, president and ECO, Square Trade, squaretrade.com
"About this title" may belong to another edition of this title.
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