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Putting Patients First: Designing and Practicing Patient-Centered Care - Hardcover

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Putting Patients First is a complete guide to patient-centered care — the highly successful philosophy that has been championed and refined by the renowned Planetree Institute. This important volume explains the origins and uses of patient-centered care and provides a practical approach to implementing it in any health care organization. Step by step, the book clearly outlines the elements of the highly successful Planetree patient-centered care model and includes...

About the Author

Susan B. Frampton is executive director of Planetree. She speaks widely on cultural and organizational practices, patient-centered care, and health care consumerism.

Laura Gilpin is director of the Planetree Alliance. She has served as a staff nurse and as the first patient educator and arts coordinator with Planetree.

Patrick A. Charmel is president and chief executive officer of Griffin Health Services Corporation.

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"Winner of the American College of Healthcare Executives' 2004 James A. Hamilton Book of the Year Award.." (The AAMA Executive; Fall 2004)

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Published by Jossey-Bass, 2003
ISBN 10: 0787964123 ISBN 13: 9780787964122
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