User-Centered Technology: A Rhetorical Theory for Computers and Other Mundane Artifacts (Suny Series, Studies in Scientific and Technical Communication) - Hardcover

Johnson, Robert R.

Hardcover

ISBN 10: 0791439313 ISBN 13: 9780791439319

Publisher: State Univ of New York Pr, 1998

Synopsis

Winner of the 1999 Best Book presented by the National Council of Teachers of English NCTE Awards for Excellence in Technical and Scientific Communication

User-Centered Technology presents a theoretical model for examining technology through a user perspective. Johnson begins with a historical overview of the problem of technological use from the ancient Greeks to the present day—a problem seen most clearly in historical discussions of rhetoric theory. The central portion of the book elaborates on user-centered theory by defining three focal issues of the theory: user knowledge, human-technology interaction, and technological determinism. Working from an interdisciplinary perspective, Johnson uses rhetoric theory to present a definition of user knowledge; human factors engineering to illuminate the ideological presuppositions built into technology design; and history, philosophy, and sociology to explain technological determinism, possibly the greatest impediment to user-centered technology development in modern times. The latter part of the book applies user-centered theory in two contexts: the nonacademic sphere, where the writing and design of computer user documentation is discussed, and the academic sphere, through a discussion of how user-centered concepts might drive university technical communication and composition curricula.

About this title

About the Author

Robert R. Johnson is Associate Professor of English and Director of the Master's Program in Technical and Scientific Communication at Miami University.

Edition details

• Publisher: State Univ of New York Pr
• Publication date: 1998
• Language: English
• ISBN 10: 0791439313
• ISBN 13: 9780791439319
• Binding: Hardcover
• Number of pages: 195