Synopsis
The age of co-located teams is dead. Instead of working with the people down the hall, we now work with people whose locations span the globe. To achieve real success, companies can't just plug into the new technology. They must learn how to collaborate effectively when people are not in one place. They must create fast, cohesive, Bionic eTeamwork from afar-the next wave of virtual teamwork. Armed with new technology and new methods, eTeams allow companies to break the speed of light.
One of the world's leading experts on virtual teamwork, Jaclyn Kostner, takes readers step-by-step through the process of creating fast, effective, Bionic eTeams that use technology's power to extend their human capability and touch. Kostner notes: "Being on the same e-mail system doesn't make a team. People make a team. Communication makes a team. Trust makes a team." In BIONIC eTeamwork, Kostner includes best practices from SAS Airlines, Dow Chemical, Hewlett-Packard, IBM, and more.
BIONIC eTeamwork teaches: the three-step evolution to bionic eteamwork; four key ways to transition your team quickly to bionic eteamwork; best practices for creating trust in teams that communicate virtually; moments of truth to enhance a leader's power to guide behavior from afar; three kinds of emotion that build a sense of team, even from across the globe.
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About the Author
Jaclyn Kostner -- An international expert on collaborative, high performance, virtual teamwork, Jaclyn Kostner, PhD., is the bestselling author of Knights of the Tele-Round Table and numerous other books. Clients of her company, Bridge the Distance, include Microsoft, Lockheed-Martin, Bank of America, Lucent, and Sun Microsystems. She has appeared in the Wall Street Journal and USA Today and on CNNfn, CNBC, and CBS radio, among other media outlets worldwide.
From the Inside Flap
Virtual teams have technology around them. Bionic eTeams embrace technology’s power to extend human capability and human touch.
Communication best practices that worked when teams worked in one building are too slow and ineffective in a world that demands a continual stream of record-breaking results. The key to success isn’t just to plug in or log-on to some new technology. Instead, it centers on the human side: How people embrace and use technology’s power to create fast teamwork, fast collaboration, and fast results—from wherever in the world people happen to be communicating.
With Bionic eTeamwork—based on author Jaclyn Kostner’s cutting-edge workshop series delivered to clients such as IBM, Agilent, Nokia, and many others—people will excel at creating fast, cohesive eTeamwork—the next evolution of collaborative teamwork worldwide.
Jaclyn Kostner, one of the world’s leading experts on virtual teamwork, shows leaders and teams a step-by-step process to create fast, effective, Bionic eTeamwork. Says Kostner, “Being on the same e-mail system doesn’t make a team. People make a team. Communication makes a team. Trust makes a team.”
Kostner includes best practices from SAS Airlines, Dow Chemical, Hewlett-Packard, Xerox, IBM, Merrill-Lynch, and many more.
Reviews
Consultant and author Kostner (Knights of the Tele-Round Table) prescribes a plan for companies with international teams. Effective use of e-mail, cell phones and teleconferencing requires planning and innovation. For example, workers scheduling conference calls must consider time differences. Likewise, people should make their home or cell phone numbers available for colleagues in different time zones. Kostner also stresses the need to use the most suitable 24/7 technology. End-of-chapter checklists with action steps for team leaders and members are quite helpful.
Copyright 2001 Cahners Business Information, Inc.
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