Always Think Big - Hardcover

Duening, Thomas; Ivancevich, John

Hardcover

ISBN 10: 0793153751 ISBN 13: 9780793153756

Publisher: Kaplan Publishing, 2002

Synopsis

By promising same-day delivery and delighting customers, "thinking big" Mack turned an ordinary business into an all-American success story. At the same time, he earned a reputation as a consummate promoter, a civic contributor, and a devoted philanthropist. Mack's many accomplishments enable him to provide a powerful message, including seven principles for business owners, managers, and employees at every level. Always Think Big provides Mack's tips, pointers, and principles that anyone can use to improve his or her approach to customer service, marketing, and managing.

About this title

About the Author

Jim "Mattress Mac" McIngvale, cofounder and owner of Gallery Furniture in Houston, Texas, is known as the "save you money, same-day delivery mattress guy" who is constantly in the news. Mac has shared his passion for success and commitment to the community as a guest on Oprah and The Today Show.

Dr. Thomas N. Duening is an entrepreneur, consultant, author, and college instructor. He holds a bachelor’s degree from the University of Wisconsin and a master’s degree and doctorate from the University of Minnesota.

Dr. John M. Ivancevich is a researcher, trainer, consultant, and prolific textbook author with more than 60 titles to his credit. He holds a bachelor’s degree from Purdue University and a master’s degree and doctorate from the University of Maryland.

From the Inside Flap

Adapted from the Introduction

Jim "Mattress Mac" McIngvale s furniture store, Gallery Furniture, in Houston, Texas, sells more furniture per square foot of retail space than in store in the world! His single-site store sells more than $200 million worth of furniture annually. Gallery Furniture stands alone as the most productive furniture stores in the world. That s BIG!

And Mac s influence extends far beyond Gallery Furniture. He is one of Houston s most well-known philanthropists and community leaders. You won t read about Mac in the society pages attending gala events. He doesn t go in for those things. Mac s philanthropy, like all of his endeavors, is done in a straightforward, no-nonsense manner. Whether he s feeding tens of thousands of people at the Convention Center for Thanksgiving, purchasing the Grand Champion Steer at the charity auction of the Houston Livestock Show and Rodeo, or organizing a welcome-home party for Houston s NBA Championship team, Mac ALWAYS THINKS BIG!

Think of a mix of P.T. Barnum, Walt Disney, Steven Spielberg, and George Steinbrenner all rolled up into a single, dynamic personality. This mixture would resemble Mac. He is a store owner with a flair for entertainment, a reputation for keeping promises, a commitment to doing the right thing and helping others, and insisting with a steel fist on selling high-quality furniture at a fair price.

The core of Always Think Big! is seven principles that Mac uses as his approach to marketing and management. He uses these principles every single day. They are the compass points that guide him in solving problems, making decisions, and delighting customers. Mac s lessons are applicable to work settings, career management, community involvement, and life. They are specific, practical, and powerful.

These principles can be modified to fit any reader s situation. They are easy to understand and easy to implement in business and elsewhere. As you capture the essence of Mac s seven principles you ll have fun and laugh, while learning about how Mac became a successful business owner and community leader. He arrived in Houston in 1981 and immediately changed the way furniture is bought, sold, and delivered. Now at the beginning of the twenty-first century, his principles still have tremendous value and plenty of punch for anyone who wants to learn how thinking big can enhance their business and their life.

Edition details

• Publisher: Kaplan Publishing
• Publication date: 2002
• Language: English
• ISBN 10: 0793153751
• ISBN 13: 9780793153756
• Binding: Hardcover
• Edition number: 1
• Number of pages: 256