Consulting company heads share their observations on the dynamics that make some people are more successful than others in connecting with others individually and en masse. Focusing on sales and persuasion contexts, they distill principles (e.g, on turning conflict into opportunity) from case examples and include checklists for applying them. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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Mitch Anthony is President of Advisor Insights, Inc., a firm specializing in relational skills training for financial services professionals. Anthony’s work has been featured on ABC Evening News with Peter Jennings, CNN, Bloomberg, CBS Marketwatch, Kiplingers Personal Finance Magazine and many more.
Gary DeMoss is director of Van Kampen Consulting, which provides communication and relationship skills training to financial advisors. He is an award-winning corporate sales and marketing executive and continues to speak to industry groups on sales and marketing topics.
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