-- Examines the basic concepts of leadership and management
-- Case studies and examples illustrate application of concepts to practice in today's health care environment
-- Uses simple, readable language to introduce the student to the concepts of leadership and important issues and trends in nursing; topics include delegating, personal career development, and managing time
-- Differentiates between the concepts of leadership and management
-- Uses examples from acute and long-term care to illustrate important concepts
-- Defines motivation, communication, and conflict resolution concepts and shows the student how to effectively use these principles in the workplace
-- Pedagogical features include chapter objectives, study questions, and critical thinking questions
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