Designing and Managing Programs: An Effectiveness-Based Approach (SAGE Sourcebooks for the Human Services) - Hardcover

Kettner, Peter M.; Moroney, Robert M.; Martin, Lawrence L.

Hardcover

ISBN 10: 080393260X ISBN 13: 9780803932609

Publisher: SAGE Publications, Inc, 1990

Synopsis

How can you design effective social programs, programs that successfully address the needs of those they serve? Designing and Managing Programs offers practitioners and administrators step-by-step instructions for designing, implementing, managing, and assessing social programs. Written in a clear and accessible style, the authors first address the problem of identifying the need for specific social programs (and how to make informed decisions as to whether or not a program is, in fact, needed). They thoroughly discuss program design, setting goals and objectives, developing and managing budgets, administration, service delivery processes, and program evaluation. In addition, they provide a useful case illustration of hypothetical private, nonprofit, mid-sized, and multiservice agencies. Designing and Managing Programs is an ideal resource for administrators and experienced practitioners looking to create an effective social program. "A well-organized discussion of an effectiveness-oriented approach to social service program design, management, and evaluation. Liberal use of examples, tables, and figures adds additional clarity to a precisely stated, straightforward exposition that walks the reader through all the basic steps of a highly systematic approach. . . . Provides guidance to the process of understanding social problems, assessing needs, selecting appropriate intervention strategies, setting goals and objectives, designing programs, creating an information system, calculating costs, quantitative monitoring, and evaluating program effectiveness. Since effectiveness is an extremely valuable program quality and the authors′ descriptions are highly sensitive, the book represents a valuable resource. . . . Essentially, it is a cookbook approach in which Step A must be completed before Step B, and each of the remaining activities follow from completion to the previous one. This is a very good cookbook." --Community Alternatives

About this title

About the Authors

Peter M. Kettner was a professor at the Arizona State University School of Social Work. He authored six books, 50 articles, monographs, and book chapters on the topics of purchase-of-service contracting, privatization, macro practice in social work, human services planning, and social work administration. Over his 30 year career in academia he served as a consultant to five different state human service agencies and dozens of local nonprofit agencies on their purchase of service contracting practices and in the design and implementation of effectiveness-based planning systems.

Robert M. Moroney is Professor of Social Policy and Planning at the School of Social Work at Arizona State University. He is the author of ten books and over 60 articles and book chapters on various aspects of policy, planning, and program evaluation. He currently serves as a board member of the Rosalyn Carter Institute for Human Development. He does extensive consultation with numerous national, state, and local human service organizations.

Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.

Edition details

• Publisher: SAGE Publications, Inc
• Publication date: 1990
• Language: English
• ISBN 10: 080393260X
• ISBN 13: 9780803932609
• Binding: Hardcover
• Number of pages: 216