Synopsis
Are there specific processes that can be used to improve the productivity of groups? As thousands of users of the first edition of this volume would testify, the answer to this question is "yes." Retaining its task-oriented focus for helping small groups generate, develop, and select among ideas, this new second edition contains more accessible coverage of Interpretive Structural Modeling (ISM) so that this technique can be used without a mainframe computer. In addition, for each technique or process examined, Carl M. Moore now provides step-by-step, detailed descriptions of exactly what someone might say and do when using such processes. As with the first edition, Moore offers an invaluable guide to anyone who runs group meetings, manages any type of organization (public or private, large or small), or conducts research in any group setting.
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