A practical guide to effective communication offers helpful advice on how to cope with common communication problems, from public speaking and business situations, to personal interviews and conversations
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Here is another of the ubiquitous quick-fix self-help books. Purporting to help readers learn communication skills, this one is filled with short, snappy essays that offer ideas for learning to speak with polish and confidence. The authors do not concentrate only on speaking before groups, but give hints on successful speaking on the telephone, in social situations, and in business meetings. The book is fun to leaf through, but a number of the problems covered need more detailed ideas and suggestions than can be given in such brief essays. Libraries wanting books on this topic would be better off with Lillian Glass's Say It . . . Right ( LJ 12/90).
- Rebecca Wondriska, Trinity Coll. Lib., Hartford, Ct.
Copyright 1991 Reed Business Information, Inc.
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