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The E-Aligned Enterprise : How to Map and Measure Your Company's Course in the New Economy - Hardcover
Synopsis
A trusted advisor to 90 of the Fortune 100 companies, Jac Fitz-enz is renowned as "the father of human performance benchmarking." He now turns his incisive eye toward performance in the e-World--especially as it is evolving from the industrial "i-World"--and shows how to manage an organization for maximum measurable results in times of head-spinning change.
"How can we measure true return on investment in a faster-moving, open-system world? How do we improve results in this new world using the same intellectual capital--our people?" These are the questions that far-sighted executives are asking. Fitz-enz answers by examining four key areas, each culminating in a Scorecard that lets readers gauge their own ROIs:
* Leadership argues that better communication and a high-touch approach--hardly traditional ROI focus points--are imperative for engaging the e-workforce.
* Strategy explores the links between innovation and risk, offering new ideas for rising above "commodity" status.
* Human Capital reveals that by combining continual learning and knowledge management, companies become Employers of Choice.
* External Relationships shows how to measure success with customers, partners, and alliances.
The final section shows "how to do it," wrapping the challenge into a practical methodology for making the transformation from the traditional to the e-savvy company.
"synopsis" may belong to another edition of this title.
About the Author
Jac Fitz-enz, Ph.D. (Saratoga, CA) is founder and chairman of the Saratoga Institute, known for its pioneering research and reports on performance measurement and improvement. His books include Human Value Management, The 8 Practices of Exceptional Companies, and The ROI of Human Capital.
From Publishers Weekly
When planning operations in the e-commerce environment, companies should concentrate on traditional basics, argues consultant Fitz-enz: leadership (setting standards, establishing vision), clear strategy and "human capital" (attracting and motivating employees). Yet Fitz-enz only addresses what the title promises in the last 20% of the book. Those looking for a detailed guide will be disappointed.
Copyright 2001 Cahners Business Information, Inc.
"About this title" may belong to another edition of this title.
- PublisherAmacom Books
- Publication date2001
- ISBN 10 0814406254
- ISBN 13 9780814406250
- BindingHardcover
- LanguageEnglish
- Edition number1
- Number of pages265
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The E-Aligned Enterprise : How to Map and Measure Your Company's Course in the New Economy
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Amacom Books (edition First Edition), 2001
ISBN 10: 0814406254
ISBN 13: 9780814406250
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The E-aligned Enterprise: How to Map and Measure Your Company's Course in the New Economy
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The E-Aligned Enterprise : How to Map and Measure Your Company's Course in the New Economy Fitz-enz, Dr. Jac
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The E-Aligned Enterprise: How to Map and Measure Your Company's Course in the New Economy
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The E-Aligned Enterprise: How to Map and Measure Your Company's Course in the New Economy
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