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Synopsis
"Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including: * How should I react when an employee starts crying during the appraisal discussion ...or gets mad at me? * Which is more important -- the results the person achieved or the way she went about doing the job? * Is there such a thing as a perfect performance appraisal form? Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively."
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About the Author
Dick Grote (Dallas, TX) is one of America's best-recognized authors, consultants, and speakers on performance appraisal. He is the author of Discipline Without Punishment (AMACOM: 0-8144-0276-3) and The Complete Guide to Performance Appraisal (AMACOM: 0-8144-0313-1). His articles have appeared in Harvard Business Review and The Wall Street Journal.
Review
"This book is highly recommended for the organization or manager seeking to become more comfortable with the appraisal process." -- TRAINING, Minneapolis, MN April 2003
..shows how to make the process productive rather than painful...targets managers,provides valuable insight for employees on the process, too. -- Dayton, Ohio News, June 24, 2002
Superb guide establishing & implementing a performance appraisal system in a small or large company,steering you through all the pitfalls -- The Globe & Mail Toronto
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The Performance Appraisal Question and Answer Book: A Survival Guide for Managers
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The Performance Appraisal Question and Answer Book
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