Vital Signs: Using Quality, Time, and Cost Performance Measurements to Chart Your Company's Future - Hardcover

Hronec, Steven M.

 
9780814450734: Vital Signs: Using Quality, Time, and Cost Performance Measurements to Chart Your Company's Future

Synopsis

Shows how to use measurement to produce better company performance, discusses benchmarking, market analysis, surveys, and focus groups, and stresses emphasis on the customer, improved processes, cost reduction, and planning

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