How to improve quality and productivity through non-verbal signs, signals, controls, and constraints. When an industrial workplace (such as a machining area, assembly line, or loading dock) is dirty, cluttered or poorly marked, it's not just bad to the eyes -- it's bad for the business. This book is a comprehensive guide to ""visual systems"" -- a highly successful approach that uses visual indicators, signs, controls, and guarantees to direct and support activities on the shop floor. The goal is a self-explaining, self-regulating workplace where critical information is shared rapidly, accurately -- and without speaking or reading a word. Packed with case examples, photos, tables, and checklists, the book shows how visual systems can reduce costs by: * radically improving both quality and safety * triggering new levels of employee participation * cutting wasted motion and needless use of space and materials * creating a company-wide visual improvement ""language"""
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GWENDOLYN D. GALSWORTH (Cambridge, MA) is president and founder of a consulting and training firm that specializes in tools that support JIT improvement and lean production. She is a two-term Baldrige examiner.
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