Conflict isn't all bad. But when it leads to bad decisions, confusion, hostility, or a host of other workplace ills, it's the worst thing that can happen to an assistant's career.
This user-friendly, how-to book not only helps assistants work well with others, but also shows how to work cooperatively and resolve conflict before it gets out of control. They'll get down-to-earth, sensitive, practical advice on such matters as:
* distinguishing personality conflicts from operational problems * knowing when it's OK to be angry * why "giving in" is seldom the right thing to do * specific advice for handling whiners, know-it-alls, manipulators, and other pain-in-the-neck types * building strong, productive relationships with supervisors and coworkers.
"synopsis" may belong to another edition of this title.
Florence M. Stone (New York, NY) is group editor of newsletters and journals for the American Management Association, including The Take-Charge Assistant. Her previous books include The High-Value Manager, The Manager's Balancing Act, and Coaching, Counseling & Mentoring.
"About this title" may belong to another edition of this title.
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 39571292-6
Quantity: 1 available
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 38665759-20
Quantity: 1 available
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. This text is an assistant's guide to managing conflict, for a less stressful worklife. This user-friendly book not only helps assistants work well with others, but also shows how to resolve conflict before it gets out of control. Seller Inventory # 00102664348
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Good. This text is an assistant's guide to managing conflict, for a less stressful worklife. This user-friendly book not only helps assistants work well with others, but also shows how to resolve conflict before it gets out of control. Seller Inventory # 00102676964
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 39571292-6
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Good. This text is an assistant's guide to managing conflict, for a less stressful worklife. This user-friendly book not only helps assistants work well with others, but also shows how to resolve conflict before it gets out of control. Seller Inventory # CIN0814479898G
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. This text is an assistant's guide to managing conflict, for a less stressful worklife. This user-friendly book not only helps assistants work well with others, but also shows how to resolve conflict before it gets out of control. Seller Inventory # CIN0814479898VG