This work provides a comprehensive and coherent introduction to the expanding field of Artificial Intelligence (Al), explaining how knowledge-based systems are built, what tools and technologies are relevant and available, and how to employ them in specific situations. It pays special attention to the commercial intelligence systems that emerged in the '80s, as well as projecting the likely developments of the '90s.
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." . .provides a fresh, definitive and timely approach to applying AI methods and tools." ---Knowledge Engineering Review
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