Items related to Phlebotomy: A Client-Based Approach
Synopsis
This exciting new text includes complete coverage of blood collection techniques including venipuncture, capillary puncture, and arterial puncture. Safety, special collection procedures, and blood collection equipment are discussed, as well as developing customer service skills! This uniques focus on customer service skills is a requirement for the learner to make the successful transition from student to becoming an effective health care professional. ..Divided into three sections, this well-organized book covers all aspects of phlebotomy. The first section provides an overview of the pre-technical training period and presents the phlebotomist's role in the health care environment as customer service representative. The second section covers essential blood collection techniques and the third section focuses on developing effective customer service skills that will benefit tomorrow's health care professionals..
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About the Author
Bonnie K. Davis; MA; MPA has taught the Phlebotomy Certificate Program as Medical Office Technology Faculty at Pikes Peak Community College since 1997. She is retired from Penrose-St. Francis Health Services; where she was Laboratory Support Manager for 26 years.
"About this title" may belong to another edition of this title.
- PublisherCengage Learning
- Publication date1996
- ISBN 10 0827354533
- ISBN 13 9780827354531
- BindingPaperback
- Edition number1
- Number of pages176
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Phlebotomy: A Client-Based Approach
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Phlebotomy: A Client-Based Approach: A Textbook for Developing Phlebotomy and Customer Service Skills
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Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.89. Seller Inventory # G0827354533I3N00
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Phlebotomy: A Client-Based Approach: A Textbook for Developing Phlebotomy and Customer Service Skills
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.89. Seller Inventory # G0827354533I5N00
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Phlebotomy: A Client-Based Approach
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