Synopsis
- Provides a description and history of SPC along with an analysis of how it is applied to control quality costs, productivity, product improvement, and work efficiency.
- Includes a new chapter on the "Tools of Quality" that provides a complete explanation of the seven basic tools.
- Presents an improved discussion on the nature of control charts and a complete rewrite of most of the text to better facilitate an understanding of current trends in quality management.
- Covers unusual but important topics such as, humanistic concepts, DOE (design of experiments), and the probability rules and distributions needed for acceptance sampling.
- Takes special care throughout to fully explain how to read and interpret the various control charts used in the implementation of SPC.
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Statistical Process Control
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