The Public Library Effectiveness Study: The Complete Report - Softcover

Van House, Nancy A.; Childers, Thomas A.

 
9780838906194: The Public Library Effectiveness Study: The Complete Report

Synopsis

"Reports results of nationwide field research conducted in 1988 to discover which characteristics or features people look at when deciding whether or not they think a library is effective". -- Public LibrariesUse with the companion volume (above) to improve customer service in your library.

"synopsis" may belong to another edition of this title.