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Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations - Softcover
Synopsis
A marketing guide with examples from large companies including Burger King and Baxter Healthcare Corp. Covers planning customer satisfaction research, designing questionnaires, conducting surveys, analyzing the results, applying the results, and maintaining customer satisfaction. Annotation copyright Book News, Inc. Portland, Or.
"synopsis" may belong to another edition of this title.
- PublisherNtc Pub Group
- Publication date1995
- ISBN 10 0844235865
- ISBN 13 9780844235868
- BindingPaperback
- LanguageEnglish
- Number of pages220
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Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # X02G-00806
Quantity: 1 available
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Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # V10I-00372
Quantity: 1 available
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Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations
Seller: La bataille des livres, Pradinas, France
Seller rating 5 out of 5 stars
Condition: Très bon. Ama Handbook for Customer Satisfaction: A Complete Guide to Research, Planning, & Implementations | A. Dutka | NTC Businees Books, 1995. In-8° broché, 230p. Couverture propre. Dos solide. Intérieur frais sans soulignage ou annotation. Exemplaire de bibliothèque : petit code barre en pied de 1re de couv., cotation au dos, rares et discrets petits tampons à l'intérieur de l'ouvrage. Très bon exemplaire [JA8]. Seller Inventory # NG-H5Q3-8OI7
Quantity: 1 available