Synopsis
Presents a structured programme tailored to the unique problems of the insurance industry showing organizations how to maximize their potential with a minimum of risk. Sets out the main criteria for achieving operational excellence.
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About the Author
Julia Prichard is a principal consultant in the insurance practice of KPMG Consulting in London with a leading role in process management. Julia has operated at senior level for a wide range of large international organisations spanning financial services, manufacturing, health and media in the UK, Europe and North America.
Louis Jordan is lead partner of KPMG Consulting's insurance practice in London. He has developed a highly successful UK wide Performance Improvement Team that has established an excellent track record with blue chip clients across the insurance sector.
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