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In this real-world guide for telephony decision makers, the author presents practical techniques for selecting, implementing, and managing voice communications systems-including Voice over IP. It enables buyers to focus on telephony systems that fit their organization's needs. It provides a wealth of new ideas that will enable them to provide new services, existing services at a lower cost, and "zero downtime" service levels. It helps them to quickly articulate a telephony strategy that encompasses large and small offices, domestic and international locations, and a heterogeneous hardware/software environment.
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About the Author:
Yarberry; William A. Idrontas Corporation, Houston, Texas, USA,
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- PublisherCRC Press
- Publication date1999
- ISBN 10 0849399955
- ISBN 13 9780849399954
- BindingHardcover
- Edition number1
- Number of pages312
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Taylor & Francis Group
(1999)
ISBN 10: 0849399955
ISBN 13: 9780849399954
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