How to Develop Powerful Telephone Skills: Five 20-Minute Self-Study Sessions That Build the Skills You Need to Succeed - Softcover

9780850132939: How to Develop Powerful Telephone Skills: Five 20-Minute Self-Study Sessions That Build the Skills You Need to Succeed

Softcover

ISBN 10: 0850132932 ISBN 13: 9780850132939

Publisher: Dartnell Corp, 1656

You've been speaking with people over the phone for years but are you confident about your phone skills? Can you make cold calls? Introduce yourself to a complete stranger? We knew it! Let the five expert-tailored sessions in this book help. Starting with basic phone skills, by the time you're through you'll know how to blast your way through customers' objections, will be at ease with voice-mail, fax, etc, and a lot more. How to Develop Powerful Telephone Skills by Dartnell: Print $36.95, e-book $20.00. 5 expert-tailored sessions in this book will teach you how to develop powerful and effective telephone skills.

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