Destination Benchmarking: Concepts, Practices and Operations

0 avg rating
( 0 ratings by Goodreads )
 
9780851997452: Destination Benchmarking: Concepts, Practices and Operations
View all copies of this ISBN edition:
 
 

This book develops a specific benchmarking methodology relevant to international tourism destinations. It evaluates different approaches to benchmarking and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.

"synopsis" may belong to another edition of this title.

About the Author:

Metin Kozak is Professor of Tourism in the School of Tourism and Hospitality Management, Dokuz Eylul University, Turkey and currently affiliated as a Visiting Professor at The Hong Kong Polytechnic University Hong Kong. He holds both Master's and Ph.D. degrees in tourism management. His research focuses on consumer behavior, benchmarking, destination management and marketing, and Mediterranean tourism. He acts as the co-editor of Anatolia: An International Journal of Tourism and Hospitality Research.

Review:

"This book is loaded with insight, founded on thoroughly researched benchmarketing theory and practice. It not only methodically examines benchmarketing and its usage in tourism, it proposes very practical applications, suggestions for users, and even includes forms such as a questionnaire that could be used in a benchmarketing survey." (Jeffrey W Alstete)

"This book would benefit anyone reading it with even a passing interest in the topic. It should be required reading for undergraduate / graduate students, academic researchers and practitioners interested in undertaking destination benchmarking research....Well-informed research offers academics and practitioners insights into how they can improve or achieve destination competitiveness through destination benchmarking." (Journal of Travel & Tourism Marketing)

"This book makes a genuine contribution to tourism studies and can also aid those in other related fields such as park and recreation management in developing and implementing a benchmarking system.... It focuses on destination benchmarking, not just tourism benchmarking, and is rich with management and marketing strategies." (Journal of Leisure Research)

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

M  Kozak
Published by CABI (2003)
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Hardcover Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description CABI, 2003. Hardcover. Condition: New. First. Seller Inventory # DADAX0851997457

More information about this seller | Contact this seller

Buy New
US$ 89.18
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds

2.

Kozak, Metin
Published by CABI (2003)
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Hardcover Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description CABI, 2003. Hardcover. Condition: New. Never used!. Seller Inventory # P110851997457

More information about this seller | Contact this seller

Buy New
US$ 97.30
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

Metin Kozak
Published by CABI Publishing, United Kingdom (2004)
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Hardcover Quantity Available: 10
Seller:
Book Depository International
(London, United Kingdom)
Rating
[?]

Book Description CABI Publishing, United Kingdom, 2004. Hardback. Condition: New. Language: English . Brand New Book. Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes. Seller Inventory # AAJ9780851997452

More information about this seller | Contact this seller

Buy New
US$ 102.85
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Metin Kozak
Published by CABI Publishing, United Kingdom (2004)
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Hardcover Quantity Available: 10
Seller:
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description CABI Publishing, United Kingdom, 2004. Hardback. Condition: New. Language: English . Brand New Book. Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes. Seller Inventory # AAJ9780851997452

More information about this seller | Contact this seller

Buy New
US$ 106.19
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

Metin Kozak
Published by CABI Publishing (2003)
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Quantity Available: 10
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description CABI Publishing, 2003. HRD. Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Seller Inventory # CA-9780851997452

More information about this seller | Contact this seller

Buy New
US$ 94.29
Convert Currency

Add to Basket

Shipping: US$ 12.04
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Metin Kozak
Published by CABI Publishing
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Hardcover Quantity Available: 5
Seller:
THE SAINT BOOKSTORE
(Southport, United Kingdom)
Rating
[?]

Book Description CABI Publishing. Hardback. Condition: New. New copy - Usually dispatched within 2 working days. Seller Inventory # B9780851997452

More information about this seller | Contact this seller

Buy New
US$ 101.63
Convert Currency

Add to Basket

Shipping: US$ 9.29
From United Kingdom to U.S.A.
Destination, Rates & Speeds

7.

Metin Kozak
Published by CABI (2003)
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Hardcover First Edition Quantity Available: 1
Seller:
Irish Booksellers
(Portland, ME, U.S.A.)
Rating
[?]

Book Description CABI, 2003. Condition: New. book. Seller Inventory # M0851997457

More information about this seller | Contact this seller

Buy New
US$ 112.89
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

8.

Kozak M.
Published by CABI Publishing
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Quantity Available: 3
Seller:
Majestic Books
(London, ,, United Kingdom)
Rating
[?]

Book Description CABI Publishing. Condition: New. pp. 216. Seller Inventory # 5556194

More information about this seller | Contact this seller

Buy New
US$ 112.29
Convert Currency

Add to Basket

Shipping: US$ 7.36
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

M. Kozak
Published by CABI Publishing 2003-01-12 (2003)
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Quantity Available: 5
Seller:
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description CABI Publishing 2003-01-12, 2003. Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Seller Inventory # NU-MAR-00057173

More information about this seller | Contact this seller

Buy New
US$ 102.56
Convert Currency

Add to Basket

Shipping: US$ 20.22
From United Kingdom to U.S.A.
Destination, Rates & Speeds

10.

KOZAK METIN ET.AL
ISBN 10: 0851997457 ISBN 13: 9780851997452
New Quantity Available: 1
Seller:
University Bookstore
(DELHI, DELHI, India)
Rating
[?]

Book Description Condition: New. This is Brand NEW. Seller Inventory # Star-02052018-4212

More information about this seller | Contact this seller

Buy New
US$ 123.40
Convert Currency

Add to Basket

Shipping: US$ 10.55
From India to U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book