Synopsis
Features advice and support for those who suffer from a lack of confidence in the workplace. Using case studies, self-assessment material, exercises and practical tips, readers are encouraged to develop a positive style of behaviour based on self-respect and respecting others.
"synopsis" may belong to another edition of this title.
About the Author
Mary Hartley is a former teacher, who now works as a trainer and consultant to companies and education authorities. She is the author of Body Language at Work, The Good Stress Guide and Managing Anger at Work (all published by Sheldon Press) and lives in the south of England.
"About this title" may belong to another edition of this title.
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The Assertiveness Handbook - Overcoming Common Problems
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Sheldon Press, London, 2005
ISBN 10: 0859699412
ISBN 13: 9780859699419
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