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Synopsis
Businesses are finding that offering the best products, services, or prices isn't always enough to keep their customers. This volume explores issues including: the differences between customer satisfaction and customer retention; generating hidden customer complaints and knowing how to act on them; and creating proactive measurement systems that generate action-oriented models for keeping customers. Annotation copyright Book News, Inc. Portland, Or.
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Condition: Very Good. 0th Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 12082426-20
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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Customer Retention : An Integrated Process for Keeping Your Best Customers
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