Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2000 Internal Audits - Softcover

Paul C. Palmes

Softcover

ISBN 10: 0873896416 ISBN 13: 9780873896412

Publisher: ASQ Quality Press, 2005

Synopsis

Process Driven Comprehensive Auditing was written for the novice internal auditor to provide an easy to understand method for conducting a highly effective audit. By combining a series of general questions drawn from many elements of the ISO 9001:2000 Standard with a cross reference guide to particular elements such as Purchasing, Design, Production Control and Calibration, the methods presented in this book offer a practical and uncomplicated starting point for any first time auditor. Process Driven Comprehensive Auditing takes a new approach that affirms an auditor s willingness to learn and contribute to their company by simplifying a complex series of actions; it does this through examination and guided application of Shewhart and Deming s PDCA Cycle. Also included is a CD ROM with the PDCA Audit Master template. Contents: Preface Acknowledgments Chapter 1 The Auditor s Journey Chapter 2 Plan, Do: The Beginning of the PDCA Cycle Chapter 3 Check, Act and the Process Model: Chapter 4 PDCA as a Process: Making the Most of a Good Plan Chapter 5 Integrating ISO 9001:2000: Systems and Their Processes Chapter 6 ISO 9001:2000 Section 4.1 and PDCA: The Big Picture Chapter 7 Imagining an ISO 9001:2000 PDCA Audit: What Questions Would We Ask? Chapter 8 The PDCA Audit Master: The Generic ISO 9001:2000 PDCA Audit Tool Chapter 9 Integrating ISO Specifics into the Audit Appendix A Process Driven Comprehensive Audit Appendix B Quality Management Systems: Requirements Appendix C Sample Audit Glossary

About this title

About the Author

Paul C. Palmes received his BS in Education from Wittenberg University in Springfield, Ohio and his MA in Administration from Gonzaga University in Spokane, Washington. He is currently employed as Quality Assurance Director with Northern Pipe Products Inc. in Fargo, North Dakota. For the past 19 years his work as a specialist in quality management and world-class quality systems has enabled several organizations to attain ISO 9000 registration and many others to improve profitability and culture. He is a member of the American Society for Quality and is a Certified Quality Manager. As a member of the US TAG 176, Palmes was active in the construction of the 2000 revision of the international ISO 9000 quality standard. He was recently chosen to represent the United States as lead expert concerning the economics of quality and is working to revise and upgrade international technical report ISO 10014 as a member of the national delegation.

Edition details

• Publisher: ASQ Quality Press
• Publication date: 2005
• Language: English
• ISBN 10: 0873896416
• ISBN 13: 9780873896412
• Binding: Paperback
• Number of pages: 148