Synopsis
Finally, a comprehensive process audit checklist has been developed to be used with ISO 9001:2000! This manual was developed to assist anyone involved with conducting or planning quality system audits including quality auditors, quality managers, quality system coordinators, management representatives, and quality engineers. In addition, potential auditees in any function or position should find the questions useful in preparing for an audit. Although the checklist could be amended to work for a service company, the manual was created with a focus on the manufacturing sector to cover common processes such as production, management, customer-related, design and development, training, purchasing, etc. The manual includes: a brief overview of the process approach, discussion of problem areas often found by third party auditors, the process audit checklist, and forms to be used in conjunction with the process audit checklist to increase audit effectiveness. Benefits: The checklist and forms are also included on the accompanying CD-ROM.
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About the Author
Karen Welch spent much of her career with Ford Motor Company after graduating with a Master of Science in Industrial Engineering from Tennessee Technological University. At Ford, she held both plant and staff management positions in areas including Quality, Engineering, and Production. Welch has been a third party auditor since 1997 working in many industries including automotive, glass, rubber, plastics, chemicals, steel, and transportation. She has audited many large Fortune 500 companies and also worked as a trainer and consultant. Welch is an IRCA Certified Lead Auditor, an ASQ Certified Quality Engineer, a Supplier Quality Requirements Task Force Certified 3rd party QS-9000 Assessor, and an IATF Certified 3rd party ISO/TS 16949:2002 Auditor.
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