Failure of a quality initiative, either in part or in whole, can happen to any organization. What differentiates successful organizations is that they learn from their failures and do it right the second time. Author Peter Merrill takes you sequentially through the activities required to lead a lasting change, from vision to final realization. More importantly, he stresses the balance between process improvement and people improvement. Throughout the book are checklists, tables, questionnaires, and other helpful tools to support your quality implementation. In addition, Merrill supplies examples showing you what went wrong with other organizations and the successful course of corrections they made. Merrill captures many of the developments of the intervening years since the first edition of this book, particularly Six Sigma and lean. Three completely new chapters on ISO 9000 will draw the reader into systems thinking, discourage overdocumentation, and encourage the use of measurement to drive improvement. The new Chapter 23 shows the linkages between ISO 9000, Six Sigma, and excellence awards. This book embraces the essentials of quality management, presents them in a simple format, and gives you a sense of flow as you implement.
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Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0873897331I3N10
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc. Seller Inventory # 00099129715
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Hardback. Condition: Good. A escolha do m todo de ensino correto tem um grande impacto no aumento da efici ncia das aulas e na melhoria da aprendizagem dos alunos. No mundo moderno de hoje, o aparecimento de novas tecnologias e o fen meno do ensino em linha tornaram mais variada a gama de m todos de ensino. Muitos professores e mesmo professores universit rios continuam a utilizar m todos tradicionais baseados no professor para dar aulas.Embora os m todos de ensino tradicionais ainda sejam comuns, os novos m todos de ensino tornaram-se mais importantes com o tempo e o avan o da tecnologia. Os m todos de ensino novos e criativos oferecem muitas oportunidades e possibilidades a professores e alunos. Utilizando estes m todos, a sala de aula pode tornar-se mais atractiva e din mica. Al m disso, a utiliza o de ferramentas interactivas, tais como filmes, diapositivos, software e jogos educativos, faz com que os alunos estejam ansiosos por aprender. Os novos m todos de ensino permitem que os alunos participem ativamente no processo de aprendizagem e melhorem as suas capacidades de comunica o. O professor actua como facilitador e observador e d aos alunos a oportunidade de melhorar. Os novos m todos de ensino levam os alunos a serem criativos. Seller Inventory # CIN0873897331G