The Strategic Knowledge Management Handbook: Driving Business Results by Making Tacit Knowledge Explicit - Hardcover
Synopsis
Foreword by Peter A.C. Smith, Publisher and Managing Editor of the Journal of Knowledge Management Practice The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business manufacturing or service, and also in education, not-for-profit, government, and other types of organizations. This book is written for business leaders and executives. It is particularly addressed to CEOs and senior management to help them understand how they can use KM as a strategy to achieve their business objectives. For KM professionals, the objective of this book is to help them to implement KM with real business results. While this book talks about various concepts related to KM, everything contained in the book is based on first-hand experience of helping the implementation of these concepts at several companies with significant business results, including some Most Admired Knowledge Enterprise (MAKE) award winners. The book largely tells its story through real examples.
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About the Author
Arun Hariharan is the Founder & CEO of The CPI Coach, a company that provides partnership, consulting and training in knowledge management, business excellence, and related areas. He has helped several large companies in diverse industries achieve substantial and sustained business results and competitive-edge through KM and business excellence strategy and implementation. He is the former President - Quality & Knowledge Management at Reliance Capital Ltd., one of India s largest financial service groups. Previously he was Senior Vice President - Quality & Knowledge Management at Bharti Airtel Ltd. (India s largest telecom company) and Head of Knowledge Management at the RPG Group (a large diverse conglomerate group). He has also worked as a Senior Consultant with Ernst & Young s global management consulting. Hariharan is also the author of Continuous Permanent Improvement (ASQ Quality Press, 2014).
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The Strategic Knowledge Management Handbook: Driving Business Results by Making Tacit Knowledge Explicit
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The Strategic Knowledge Management Handbook: Driving Business Results by Making Tacit Knowledge Explicit
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International Edition
The Strategic Knowledge Management Handbook : Driving
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