Strategic Quality Management: A Strategic Systems Approach to Continuous Improvement

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9780873934169: Strategic Quality Management: A Strategic Systems Approach to Continuous Improvement
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Strategic Quality Management is written for people who choose to be strategists-people who choose to ensure the success of their improvement efforts by integrating them into the strategic man-age-ment of their organizations. This book comprehensively addresses the elements required to ensure long-term momentum for improvement. In addition, it discusses continuous improvement from several per-spectives (Historical, Strategic, Behavioral, Process and Results, and Futuristic) and describes why those perspectives are all essential for an improvement initiative to be successful. Also included are specific improvement models, flowcharts, and checklists which are useful in the application of the im-prove-ment philosophies and tools described in the text. The foundation for Strategic Quality Man-age-ment (SQM) is the Five P's Model which emphasizes the need for alignment of organizational Pur-pose, Principles, Processes, and people in order to achieve Performance excellence. Each of the Five P's is discussed separately as an essential element of SQM, then in terms of its impact on the other four P's.

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9781426636783: Strategic Quality Management: A Strategic Systems Approach to Continuous Improvement

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ISBN 10:  1426636784 ISBN 13:  9781426636783
Publisher: Cengage Learning, 2007
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White, J. Christopher, Toombs, Leslie A., Pryor, Mildred Golden
Published by Dame Publishing (1999)
ISBN 10: 0873934164 ISBN 13: 9780873934169
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HPB-Dallas
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Book Description Dame Publishing, 1999. Loose Leaf. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. May include supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # mon0001302895

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