Explains how postindustrial organizations can respond to the demands of the information age
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Stephan H. Haeckel is Director of Strategic Studies at IBM's Advanced Business Institute, where he conducts research, teaches, and advises clients on the use of information and technology to design and implement adaptive enterprises.
"Adaptive Enterprise provides the clearest and simplest set of tools necessary for a long company life." -Peter Schwartz, Chairman, Global Business Network "Drawing equally on adaptive systems theory and his own corporate experience, Haeckel has created the first practical road map to guide us toward the adaptive enterprise. He has gone beyond the mantra of 'embracing change' to describe the operational and organizational processes needed to create and lead an adaptive business." --Christopher Meyer, Director, Center for Business Innovation, Ernst & Young LLP "The future belongs to firms that can have a rich dialogue with customers and provide personalized responses to their unpredictable requirements. Stephan Haeckel has written the definitive guidebook on how to design and guide organizations toward this goal." -George S. Day, Professor, The Wharton School, University of Pennsylvania "Stephan Haeckel's sense-and-respond business model for the information age is revolutionary. Adaptive Enterprise presents an utterly persuasive case for doing business in new ways." -Ann M. Drake, Chief Executive Officer, DSC Logistics "Many books on how to cope with information-age discontinuity read like they are written for entrepreneurs and small businesses-they offer great prescriptions and say 'just do it.' Stephan Haeckel has written a provocative handbook that recognizes the enormity of the challenge faced by large, complex organizations whose leaders, no matter how progressive their thinking, need more help making the sense-and-respond idea work for them." -Thomas M. Hout, Senior Advisor, The Boston Consulting Group
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