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Synopsis
Long before "reinventing government" came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This book, by a leader in the field, synthesizes more than two decades of work into a comprehensive guide to performance measurement. Hatry explains every component of the process, from identifying the program's mission, objectives, customers, and trackable outcomes, to finding the best indicators for each outcome and identifying sources of data and how to collect them.
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About the Author
Harry Hatry is a principal research associate at the Urban Institute in Washington, D.C., where he is the director of the Institute's Public Management Program. Since the early 1970s, he has been a leader in developing procedures that allow nonprofit organizations and federal, state, and local government agencies to track how well they are performing their services. In recent years, he has also worked to improve performance measurement and management in other countries. He has authored or co-authored numerous books, reports, and articles describing performance measurement procedures, including publications for the U.S. Departments of Education and Justice, the International City Management Association, and United Way of America. He has received awards relating to his work in performance measurement and evaluation from a number of organizations, including the American Society for Public Administration and the National Academy of Public Administration.
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Performance Measurement Pb
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Long before "reinventing government" came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This book, by a leader in the field, synthesizes more than two decades of work into a comprehensive guide to performance measurement. Hatry explains every component of the process, from identifying the program's mission, objectives, customers, and trackable outcomes, to finding the best indicators for each outcome and identifying sources of data and how to collect them. Seller Inventory # 00105498866
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Performance Measurement Pb
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Long before "reinventing government" came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This book, by a leader in the field, synthesizes more than two decades of work into a comprehensive guide to performance measurement. Hatry explains every component of the process, from identifying the program's mission, objectives, customers, and trackable outcomes, to finding the best indicators for each outcome and identifying sources of data and how to collect them. Seller Inventory # 00105507474
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Performance Measurement : Getting Results
Published by
Rowman & Littlefield Publishers, Incorporated, 1999
ISBN 10: 087766692X
ISBN 13: 9780877666929
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 4307348-75
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Performance Measurement : Getting Results
Published by
Rowman & Littlefield Publishers, Incorporated, 1999
ISBN 10: 087766692X
ISBN 13: 9780877666929
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 16504337-6
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Performance Measurement: Getting Results
Published by
Rowman & Littlefield Publishers, 1999
ISBN 10: 087766692X
ISBN 13: 9780877666929
Used
Paperback
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G087766692XI4N00
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Performance Measurement
Seller: The Maryland Book Bank, Baltimore, MD, U.S.A.
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Performance Measurement: Getting Results
Published by
Rowman & Littlefield Publishers, 1999
ISBN 10: 087766692X
ISBN 13: 9780877666929
Used
Softcover
Seller: Blue Vase Books, Interlochen, MI, U.S.A.
Seller rating 5 out of 5 stars
Condition: acceptable. The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials. Seller Inventory # BVV.087766692X.A
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Performance Measurement Pb
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. Long before "reinventing government" came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This book, by a leader in the field, synthesizes more than two decades of work into a comprehensive guide to performance measurement. Hatry explains every component of the process, from identifying the program's mission, objectives, customers, and trackable outcomes, to finding the best indicators for each outcome and identifying sources of data and how to collect them. Seller Inventory # CIN087766692XG
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Performance Measurement Pb
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Very Good. Long before "reinventing government" came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This book, by a leader in the field, synthesizes more than two decades of work into a comprehensive guide to performance measurement. Hatry explains every component of the process, from identifying the program's mission, objectives, customers, and trackable outcomes, to finding the best indicators for each outcome and identifying sources of data and how to collect them. Seller Inventory # CIN087766692XVG
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Performance Measurement: Getting Results
Published by
Rowman & Littlefield Publishers, 1999
ISBN 10: 087766692X
ISBN 13: 9780877666929
Used
paperback
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_440502757