Comparative Performance Measurement (Urban Institute Press) - Softcover

 
9780877667001: Comparative Performance Measurement (Urban Institute Press)

Synopsis

Comparative Performance Measurement is a step-by-step guide to using comparative performance measurement (CPM) to improve management, operations, budgeting, and policymaking of an agency or function, and to communicate an agency's successes and remaining challenges.

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About the Author

Elaine Morley is a senior research associate in the Public Management Program of the Urban Institute's Metropolitan Housing and Communities Center.

Scott P. Bryant is principal of Scott P. Bryant & Associates, which provides consulting services in strategic planning, organizational development, quality management, and performance measurement to local governments.

Harry P. Hatry is a principal research associate at the Urban Institute, where he is the director of the Institute's Public Management Program. Since the early 1970s, he has been a leader in developing procedures that allow nonprofit organizations and government agencies to track how well they are performing.

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