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by: Alan Brunacini ©1996 Published by: IFSTA The first of its kind, this text explains the application of common-sense customer service concepts to the fire service. Written in a humorous conversational style, Chief Alan Brunacini of the Phoenix Fire Department provides the reader with an enjoyable reading experience and vital information on how we can better serve our customers. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.. ISBN #0879391278 Essentials of Fire Department Customer Service Published by: IFSTA
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Book Description Fire Protection Publication 1996-03, 1996. Spiral-bound. Condition: New. 1st. 0879391278. Seller Inventory # 532778
Book Description Intl Fire Service Training Ass, 1996. Spiral-bound. Condition: New. Never used!. Seller Inventory # P110879391278
Book Description Intl Fire Service Training Ass, 1996. Spiral-bound. Condition: New. Brand New!. Seller Inventory # VIB0879391278
Book Description Intl Fire Service Training Assn. SPIRAL-BOUND. Condition: New. 0879391278 New Condition. Seller Inventory # NEW7.0476261