by: Alan Brunacini 1996 Published by: IFSTA The first of its kind, this text explains the application of common-sense customer service concepts to the fire service. Written in a humorous conversational style, Chief Alan Brunacini of the Phoenix Fire Department provides the reader with an enjoyable reading experience and vital information on how we can better serve our customers. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.. ISBN #0879391278 Essentials of Fire Department Customer Service Published by: IFSTA
"synopsis" may belong to another edition of this title.
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.0879391278.G
Seller: Lost Books, AUSTIN, TX, U.S.A.
Trade paperback. Trade paperback (US). 131 p. Audience: General/trade. Good. Wear to cover. First page is a bit wrinkled. Text unmarked. Seller Inventory # Alibris.0017216